The assessment of knowledge requirements in a network of goal oriented organizations

Many organizations that conceive their work in terms of goal to pursue wish to determine the knowledge requirement in order to assess resources, steps and necessary efforts to reach the goal. It is indeed a complex process that can receive support from other organizations available to share their know how with other organizations participating to a network of cooperating organizations. In this work we propose a distributed framework oriented to the knowledge management within a network of organizations that pursue similar or shared goals. Starting from the goal identification, the assessment of knowledge requirements to acquire is obtained using the Goal/Question/Metrics approach. The organization that wants to acquire useful knowledge toward the achievement of shared goals, evaluates the necessary effort and provides to other organizations, in explicit form, its experience for what concerns the aspects knowledge as objects and knowledge as processes. Two case studies show possible applications of the proposed framework.