Extracting user requirements in designing innovative ICT based solutions for emerging vague problems is a challenge. We successfully addressed this challenge by blending several techniques in Software Engineering (SE) and Human Computer Interaction (HCI) within a Design Science Research (DSR) framework. These techniques were traditional surveys and interviews, causal analysis, scenario creation and transformation, use of paper-based and functional prototypes for communicating with users and capturing their feedback, user centered design, and incremental development. This approach enabled us to better capture requirements based on usability aspects and guided us to design a successful solution. We present a framework derived from this research for wider applicability.

Design Science Research Based Blended Approach for Usability Driven Requirements Gathering and Application Development

VITIELLO, Giuliana;SEBILLO, Monica Maria Lucia;TORTORA, Genoveffa;TUCCI, Maurizio
2014

Abstract

Extracting user requirements in designing innovative ICT based solutions for emerging vague problems is a challenge. We successfully addressed this challenge by blending several techniques in Software Engineering (SE) and Human Computer Interaction (HCI) within a Design Science Research (DSR) framework. These techniques were traditional surveys and interviews, causal analysis, scenario creation and transformation, use of paper-based and functional prototypes for communicating with users and capturing their feedback, user centered design, and incremental development. This approach enabled us to better capture requirements based on usability aspects and guided us to design a successful solution. We present a framework derived from this research for wider applicability.
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11386/4510057
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