This paper aims at combining literature on service ecosystems and sustainability in order to deal with the emerging conceptualization of sustainable service ecosystems. To reach this goal, a literature review on both sustainability and service ecosystem, and the analysis of these two topics in tourism-based and destination management literature has been conducted. Following the results of literature review, a theoretical multi-level model of a tourism-based sustainable service eco-system has been provided. The model consists of meta-, macro-, meso-, and micro-level in order to highlight the way each of the actors shaping these levels can affect the sustainability of a service ecosystem. The result of our research paves the way for further investigation, both on the theoretical and on the empirical side.
New trends for service eco-systems analysis, a ‘sustainable’ approach, Implications for destination management
Carrubbo L.;
2016
Abstract
This paper aims at combining literature on service ecosystems and sustainability in order to deal with the emerging conceptualization of sustainable service ecosystems. To reach this goal, a literature review on both sustainability and service ecosystem, and the analysis of these two topics in tourism-based and destination management literature has been conducted. Following the results of literature review, a theoretical multi-level model of a tourism-based sustainable service eco-system has been provided. The model consists of meta-, macro-, meso-, and micro-level in order to highlight the way each of the actors shaping these levels can affect the sustainability of a service ecosystem. The result of our research paves the way for further investigation, both on the theoretical and on the empirical side.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
