Job crafting behaviours in healthcare: The role of the attitudes toward technology

Responding to recent calls in literature, this article aims at investigating the effect of information and communication technologies (ICT) on job crafting, a proactive behaviour defined as work personalization or individual job redesign. More specifically, through a qualitative pilot study, we examine the attitudes toward technology – namely the individual’s collection of beliefs which determines whether or not to engage in certain related behaviours – leading to these “do it yourself”, unstructured, and self-targeted practices at work. This inductive qualitative research with 28 interviews suggests the mediating role of two variables in the smartphone usage and general social media usage. Implications for theory and practice, suggesting optimal behaviours and functioning within organizations arising from positive and proactive attitudes and traits of individuals, are discussed.