The Digitization of Emotions: New Challenges for Organizations

This chapter explores the concept of organizational well-being as a multidimensional and dynamic construct, analyzing its theoretical evolution and main manifestations in contemporary work contexts. Through an interdisciplinary approach that integrates work psychology, organizational studies, and socio-critical perspectives, the text highlights how well-being cannot be reduced to an individual condition but must be interpreted as the emerging outcome of interactions between people, structures, cultures, and organizational practices. Particular attention is paid to the role of emotions, relationships, and meaning-making processes in the construction of sustainable work environments, highlighting the tensions between performance, control, and care. The chapter also discusses the managerial and cultural implications of well-being, emphasizing the need for organizational models capable of integrating efficiency, social responsibility, and quality of working life. In conclusion, organizational well-being is proposed as a strategic lever for the sustainability and resilience of organizations in complex and changing contexts.