Sustainability in the Age of Digital Transition

This chapter analyzes digitization as an ambivalent systemic process that profoundly redefines working conditions, organizational well-being, and sustainability trajectories. Through an interdisciplinary approach that integrates studies on technostress, organizational sustainability, digital governance, and complexity, the text examines how the adoption of digital technologies and artificial intelligence-based systems can simultaneously generate opportunities for efficiency, innovation, and inclusion, but also new forms of psychological pressure, inequality, and organizational vulnerability. The chapter explores the concept of technostress as a structural phenomenon emerging from the interaction between technological, organizational, and cultural factors, going beyond a purely individual interpretation of digital discomfort. Particular attention is paid to the role of leadership, governance practices, and organizational architectures in mediating the impact of digitization on worker well-being. In conclusion, the chapter argues that sustainability-oriented digitization requires explicit integration between technological innovation, human well-being, and ethical responsibility, placing sustainable work at the center of organizational strategies in complex contexts.