The scope and focus of knowledge management has changed multiple times over the last decades, each shift revealing new challenges to management science. Recent change of perspective drawing from systems thinking is suggesting that knowledge is created through interaction between people. Complex network analysis is a rigorous method that can be used for evaluation of interaction patterns between employees. The literature suggests that specific interaction patterns are related to increased knowledge flow, innovativeness, and performance. Aim of this paper is to provide an overview of various approaches utilizing the complex network analysis in organizations and present suggestions that might support managerial decision-making processes related to knowledge management and organizational intelligence.

Complex Network Analysis for Knowledge Management and Organizational Intelligence

Francesco Caputo;
2018

Abstract

The scope and focus of knowledge management has changed multiple times over the last decades, each shift revealing new challenges to management science. Recent change of perspective drawing from systems thinking is suggesting that knowledge is created through interaction between people. Complex network analysis is a rigorous method that can be used for evaluation of interaction patterns between employees. The literature suggests that specific interaction patterns are related to increased knowledge flow, innovativeness, and performance. Aim of this paper is to provide an overview of various approaches utilizing the complex network analysis in organizations and present suggestions that might support managerial decision-making processes related to knowledge management and organizational intelligence.
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11386/4721125
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 25
  • ???jsp.display-item.citation.isi??? ND
social impact