L’ambiguità degli obiettivi nelle organizzazioni pubbliche: una rilettura critica della letteratura

Goal ambiguity has gained a growing interest in literature, especially for its relationship with organizational performance. Given the lack of a univocal conceptualization of the phenomenon, the present work aims to contextualize goal ambiguity in the public administration, carrying out a systematic literature review. The results bring out goal ambiguity methods of measurement, its antecedents and consequents and the relationship between goal ambiguity and organizational performance. From a theoretical point of view, the study allows to systematize the contributions on goal ambiguity, while from a practical point of view, a thorough knowledge of the concept allows public managers and policy-makers to obtain valuable information for the achievement of good organizational performance.