An application for Cultural Heritage using a Chatbot

Italy is one of the nations in the world with the largest number of archaeological sites. Every year millions of tourists visit the Italian peninsula to come and see the wonders that the country offers. Nowadays, many technologies are used to help and simplify the process of finding the information related to a specific archaeological site. Just think of all the applications like the Artificial Vision, the Interactive Information Systems and Context Aware technologies. In this scenario, support and recommendation systems are becoming more and more present. in fact, thanks to the use of automatic assistants, it is possible to help the tourist in the most disparate situations such as getting the right information at the right time or helping him make decisions about what to do. In this context it is possible to introduce a Chatbot systems to support users to provide right information in the right moment. In this paper a Chatbot system able to provide contextual information to users is described through semantic analysis, into an archeological park.