Evidence suggests that people often waver to buy from online vendors because of uncertainty about vendor behavior or the risk of having wrong information about the products. Trust plays a central role in helping consumers overcome perceptions of risk. Moreover, thematic groups are gaining a lot of attention and high centrality in online community, as users share opinions and/or mutually collaborate for reaching their targets. The users can be helped by personal software agents able to perform activities aimed at supporting the purchase of products. This paper proposes a new trust measure in social networks organized by groups. In particular, we present a model to represent this scenario, and we introduce an algorithm for detecting trust recommendations in virtual communities in presence of groups. We technically formalize our idea and show a complete example of how our approach works.
Generating trust-based recommendations for social networks organized by groups
Fotia L.
2017-01-01
Abstract
Evidence suggests that people often waver to buy from online vendors because of uncertainty about vendor behavior or the risk of having wrong information about the products. Trust plays a central role in helping consumers overcome perceptions of risk. Moreover, thematic groups are gaining a lot of attention and high centrality in online community, as users share opinions and/or mutually collaborate for reaching their targets. The users can be helped by personal software agents able to perform activities aimed at supporting the purchase of products. This paper proposes a new trust measure in social networks organized by groups. In particular, we present a model to represent this scenario, and we introduce an algorithm for detecting trust recommendations in virtual communities in presence of groups. We technically formalize our idea and show a complete example of how our approach works.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.