This study offers a longitudinal view on the social dynamics enacted in Family Business Organizations (FBOs) after the emergence of cognitive conflicts due to family members’ confrontation on the decision to adopt a technological innovation. Our study answers the call for more research on the patterns connecting family-related conflicts, conflict management, and emotions on firms’ technology adoption. We draw on a multiple case study involving seven FBOs operating in agricultural sector, as recently affected by the digitalization wave and with high propensity to display contradictory cognitions and unpleasant state among family members due to the digital divide.
How conflict strategies and emotions shape technology adoption in family business organizations
de Gennaro, Davide
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2022-01-01
Abstract
This study offers a longitudinal view on the social dynamics enacted in Family Business Organizations (FBOs) after the emergence of cognitive conflicts due to family members’ confrontation on the decision to adopt a technological innovation. Our study answers the call for more research on the patterns connecting family-related conflicts, conflict management, and emotions on firms’ technology adoption. We draw on a multiple case study involving seven FBOs operating in agricultural sector, as recently affected by the digitalization wave and with high propensity to display contradictory cognitions and unpleasant state among family members due to the digital divide.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.