Emotional intelligence is defined as a multidimensional construct and corresponds to the ability to recognise, understand, manage and influence one's own emotions and those of others effectively. In literature, it has been found that a teacher's emotional intelligence is a correlated or predictive factor of work and school success, personal well-being, self-efficacy, stress management and student outcomes. In particular, there is more evidence of increased teacher burnout when working in classrooms with pupils with special educational needs. The research aims to explore the potential of the educational use of chatbots. Thanks to their intrinsic characteristics linked to accessibility, customization and immediate feedback, these could represent useful tools to support the teacher in the acquisition of knowledge and abilities regarding emotions, which would then favour the development of emotional intelligence and emotional education in learners. Therefore, a longitudinal research project involving the use of a chatbot to foster teacher emotional literacy will be presented.

EXPLORING ONE’S EMOTIONS: THE POTENTIAL OF CHATBOTS FOR TEACHER EMOTIONAL EDUCATION

ilaria viola;Lucia Campitiello;Flavia Capodanno;Stefano di Tore;Paola Aiello
2024-01-01

Abstract

Emotional intelligence is defined as a multidimensional construct and corresponds to the ability to recognise, understand, manage and influence one's own emotions and those of others effectively. In literature, it has been found that a teacher's emotional intelligence is a correlated or predictive factor of work and school success, personal well-being, self-efficacy, stress management and student outcomes. In particular, there is more evidence of increased teacher burnout when working in classrooms with pupils with special educational needs. The research aims to explore the potential of the educational use of chatbots. Thanks to their intrinsic characteristics linked to accessibility, customization and immediate feedback, these could represent useful tools to support the teacher in the acquisition of knowledge and abilities regarding emotions, which would then favour the development of emotional intelligence and emotional education in learners. Therefore, a longitudinal research project involving the use of a chatbot to foster teacher emotional literacy will be presented.
2024
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11386/4899398
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact