Emotional intelligence is defined as a multidimensional construct and corresponds to the ability to recognise, understand, manage and influence one's own emotions and those of others effectively. In literature, it has been found that a teacher's emotional intelligence is a correlated or predictive factor of work and school success, personal well-being, self-efficacy, stress management and student outcomes. In particular, there is more evidence of increased teacher burnout when working in classrooms with pupils with special educational needs. The research aims to explore the potential of the educational use of chatbots. Thanks to their intrinsic characteristics linked to accessibility, customization and immediate feedback, these could represent useful tools to support the teacher in the acquisition of knowledge and abilities regarding emotions, which would then favour the development of emotional intelligence and emotional education in learners. Therefore, a longitudinal research project involving the use of a chatbot to foster teacher emotional literacy will be presented.
EXPLORING ONE’S EMOTIONS: THE POTENTIAL OF CHATBOTS FOR TEACHER EMOTIONAL EDUCATION
ilaria viola;Lucia Campitiello;Flavia Capodanno;Stefano di Tore;Paola Aiello
2024-01-01
Abstract
Emotional intelligence is defined as a multidimensional construct and corresponds to the ability to recognise, understand, manage and influence one's own emotions and those of others effectively. In literature, it has been found that a teacher's emotional intelligence is a correlated or predictive factor of work and school success, personal well-being, self-efficacy, stress management and student outcomes. In particular, there is more evidence of increased teacher burnout when working in classrooms with pupils with special educational needs. The research aims to explore the potential of the educational use of chatbots. Thanks to their intrinsic characteristics linked to accessibility, customization and immediate feedback, these could represent useful tools to support the teacher in the acquisition of knowledge and abilities regarding emotions, which would then favour the development of emotional intelligence and emotional education in learners. Therefore, a longitudinal research project involving the use of a chatbot to foster teacher emotional literacy will be presented.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.